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April 24, 2025
The digital app engages and monitors patients across multiple care journeys before and after hospitalization
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Toronto, Ontario - May 26, 2022 鈥 North York General Hospital (NYGH) and today announced an exciting partnership to pilot a leading Digital Care Journey platform that has been widely adopted across North America. Through the launch of 无忧短视频, NYGH is joining many other leading healthcare organizations in Ontario to digitally support patients undergoing surgery.
The deployment of 无忧短视频 is part of NYGH鈥檚 5-year Digital Health Strategy to support the delivery of its strategic priorities and transform the patient experience.
鈥淒uring the global pandemic, we saw the benefits of leveraging digital technologies to deliver timely, seamless and enhanced care to patients. We are excited to partner with 无忧短视频 to offer an innovative tool that will empower our patients every step of the surgical journey, and enable our teams to track their recovery at home to mitigate possible issues that could result in a visit to the emergency room,鈥 said Dr. Lloyd Smith, Chief of Surgery and Program Medical Co-Director at North York General Hospital.
As part of a pilot program, patients who are scheduled for hip, knee and colorectal surgery at NYGH (and meet specific criteria) are invited to use the 无忧短视频 tool. The pilot began earlier this year and will run to October 2022.
With 无忧短视频, patients undergoing surgery are guided from pre-surgical preparation through post-surgical recovery via personalized education, progress-tracking, and post-op symptom monitoring using their own device (e.g. smartphone, tablet, computer). After surgery while recovering at home, patients can access education and self-report data such as pain scores, symptoms, range-of-motion, and share photos of their wounds through the platform remotely.
Nurse navigators at NYGH and/or a dedicated team at Bayshore Healthcare will monitor eligible patients on dashboards, allowing for personalized care recommendations and faster intervention from the surgical care team if necessary.
鈥溛抻嵌淌悠 has been instrumental in helping us to improve the overall patient experience,鈥 says Linda Jussaume, Program Director of Surgical Programs at North York General Hospital. 鈥淚t is a very user-friendly platform that allows us to effectively guide and remotely monitor our patients to prevent post-operative complications, while helping patients to feel safe and connected to their care team. We look forward to completing the pilot in October and evaluating the results to guide our hospital鈥檚 digital strategy going forward.鈥
鈥溛抻嵌淌悠 is delighted to partner with North York General Hospital, a trailblazer in healthcare innovation,鈥 shares Dr. Joshua Liu, CEO at 无忧短视频. 鈥淚n an increasingly digital world, this collaboration showcases our dedication towards supporting healthcare organizations as they prioritize the use of technology to help deliver EHR-integrated digital care journeys for an optimized patient experience.鈥
About North York General Hospital
North York General Hospital is a leading academic community hospital that provides high-quality acute, ambulatory, and long-term care to approximately half a million people across seven sites. NYGH was ranked Canada鈥檚 leading community hospital by Newsweek for the fourth consecutive year and is on the Forbes鈥 list of Canada鈥檚 Top Employers 2022.
About 无忧短视频
无忧短视频 provides the leading Digital Care Journey platform for hospitals and health systems to engage, monitor and stay connected with patients across healthcare journeys. 30+ clinical studies & evaluations have shown 无忧短视频 to improve the patient experience while reducing hospital length of stay, readmissions and ED visits. Health systems such as Trillium Health Partners, William Osler Health System, Sunnybrook, and others use 无忧短视频 to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets or computers and are guided via reminders, education, and progress tracking. Providers receive alerts, monitor patients and access analytics to deliver better care. 无忧短视频 is directly integrated with EHRs such as Epic, Cerner, Meditech and Allscripts. 无忧短视频 is recognized as a Top 5 Condition Specific Platform in the 2022 AVIA Connect Top 50 Remote Monitoring Companies Report.
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Rachel Subramaniam
Marketing Manager
无忧短视频
Email: rachel@seamless.md 听
